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Logistics Post Operation Manual | Download India Post (Post Office) Logistics User Manual in PDF

Post Office (DOP) Logistics Post Operations Manual. Download India Post Logistic Post User Manual In PDF.

Logistics Post Introduction:

1.1 Logistics Post is a premium service under Business Development Group of the Department and it will be managed on the principle of revenue generation.

1.2 Logistics Post offer a range of integrated distribution solutions including door to door delivery, warehousing, pick and pack facility, distribution and returns management. It will provide end to end supply chain management to the customers by offering value added services.

1.3 While Express Parcel Post handles products up to 35 Kgs. Logistics Post books parcels without any specific weight limit. The first slab under Logistics Post, for the purpose of calculation of tariff is 50 Kgs.

1.4 Logistics Post is a special service related to postal services in terms of section 2(i) of Indian Post Office Act 1898.

1.5 But for the special provisions enumerated in these guidelines, relevant provisions in the Indian Post Office Rules, 1933, would apply to the extent relevant to Logistics Post.


2.1 Highlights

2.1.1 Logistics Post will be available only to and from stations specified from time to time.

2.1.2 Primary criteria for specifying the stations would be commercial viability and would be specified by Heads of Circles in consultation with Circle IFA.

2.1.3 Inter Circle stations could be identified by the Head of Circle in consultation with the concerned Heads of Circles, (who may decide in consultation with their circle IFA, though BD&MD would be kept informed. Introduction of Logistics Post between stations involving more than home Circle and neighbouring Circles would be done in consultation with BD&MD.

2.1.4 Heads of Circles would identify Logistics Post centres at each of these stations. Logistics Post centre will undertake all operational aspects involved in booking, insurance, transport and delivery of goods.

2.2 Content permitted in Logistics Post:

2.2.1 Anything that is amenable to proper packaging and transport, excepting those articles which have been prohibited under Section 19 or any other Section of the Indian Post office Act 1898 or any Rule under Indian Post Office Rules 1933.

2.2.2 Hazardous or extra hazardous goods or articles which cannot be carried by the means of transportation available with the Logistics Post Centre, also not be accepted under Logistics Post.

As conveyed by Oriental Insurance, the ‘hazardous goods’ mean ‘all commodities having flash point between 150F(65.5°C) and 90F (32.2°C) Commodities having flash point below 90F (32.2°C) are ‘extra hazardous’.

2.2.3. The contents should be securely packed and should not be leaking.

2.3 Service offered:

In addition to basic service comprising booking, transportation, unloading and delivery of goods at India Post premises (Logistics Post Centre), following optional Value Added Services should also be available on payment of extra charges for each service.

2.3.1 Pick up

2.3.2 Loading

2.3.3 Door delivery, including unloading

2.3.4 Storage of goods before despatch and or delivery (warehousing).


3.1 The tariff for Logistics Post will be based on weight as well as volume of goods and may vary from consignment to consignment. Higher of the actual weight or notional weight worked out on volume basis, would be taken as the weight of the article/consignment.

3.2 Circles would fix tariff based on pricing/costing guidelines issued by the Directorate from time to time, in consultation with Circle IFA or an officer nominated by him. The costing and pricing guidelines are at Annexure ‘A.

3.3 All taxes/octroi/toll tax etc. would have to be paid by the consignor.

3.4 When booked under Logistics Posi, each consignment would be charged fora minimum weight of 50 Kgs. There will be no maximum weight limit, but Logistics Post Centres can refuse articles, which can not be carried by the means of transport available to them.

3.5 A ‘consignment, for the limited purposes of working out the tariff, may consist of more than one article/piece but it has to be addressed to one consignee to be treated as one consignment. Pieces addressed to different consignees from even one consignor cannot be clubbed, for this purpose, to be taken as one consignment.

3.6 Weight-volume relationship: M article/consignment of the size/volume of 10 Cubic feet would be treated as equivalent to 50 Kgs. Every additional cubic foot or part thereof would be treated as equivalent to 5 Kgs. However, for the purpose of charging, higher of the actual weight or notional weight worked out on volume basis, would be taken as the weight of the article/consignment.

3.7 The volume of different shapes like spherical, cylindrical, conical, rectangular, square etc. would be calculated on standard mathematical formulae, which would be supplied by Circles to Logistics Post Centres.

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