IPPB TaTa Insurance Claim Procedure | IPPB TaTa GAG (Group Insurance Guard) General Insurance policy Claim Steps, Procedure, List of Documents

Please contact TaTa Insurance 24-hour Toll Free Call Center on 18002667780 or general.claims@tataaig.com for intimation of any IPPB TaTa Insurance claim. Please intimate the Call Center as soon as a claim / loss occurs, in order for TaTa to provide you prompt and effective assistance. 

Please have the following information ready when you call the Call Center: 

1. Contact numbers/email ID of caller and Insured / Nominee. 

2. Policy Number with certificate number 

3. Name of Injured / Insured person,( s.no. in the schedule of the policy) 

4. Date & Time of Loss 

5. Place of accident/incidence. 

6. Nature of accident/incidence and details of injury suffered. 

The following is a general check list of documents required for processing your claim:

Accidental Medical Expenses 

A. Duly completed claim form. 

B. Copy Discharge/Death Summary, if any. 

C. Copy of FIR/MLC. D. Original medical Bills with payment receipts & prescriptions. 

Accident Death 

A. Duly completed claim form. 

B. Copy of Death Certificate 

C. Copy of FIR & Police Panchnama Report, MLC 

D. Copy of Post Mortem Report. 

E. Copy complete medical records including Discharge/Death Summary, Laboratory, Radiological investigation records, if any. 

F. Copy of Chemical or viscera report, if any. 

G. Copy of salary with Date of Joining.

Temporary Total Disability 

 Dully filled claim form. 

 Copy of complete medical records/consultation or Discharge Summary, if any. 

 Copy of Laboratory, Radiological investigation reports. 

 Copy of follow up consultation papers. 

 Copy of fitness certificate from treating Doctor. 

 Copy of employer leave certificate, if employed. 

 Copy of salary with Date of Joining.

Accident Dismemberment/ Permanent Total / Partial Disability 

 Duly completed claim form. 

 Copy Discharge Summary. 

 Copy of follow up consultation papers. 

 Copy of FIR/Panchnama & MLC. 

 Copy of disability certificate from Civil Surgeon competent & authorised for the same. 

 Complete photograph of insured person showing the dismembered / disabled body part.  Copy of salary with Date of Joining

 The above list is only indicative. We may call for additional documents/ information and/or carry out investigation where felt necessary. 

 Dully Filled CKYC form, copy of Pan card, copy of residence proof for any claim above 1 Lakhs. 

 Kindly submit the scan documents for assessment as an attachment to e-mail (size upto 4 MB

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