SB Order 20/2023: Introduction of opening of MIS Account, SCSS Account and Mahila Samman (MSSC) Account through DOP Internet Banking - Postalstudy | Post Office Blog | Materials for | Exams

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SB Order 20/2023: Introduction of opening of MIS Account, SCSS Account and Mahila Samman (MSSC) Account through DOP Internet Banking

SB Order 20/2023: Introduction of opening of Monthly Income Scheme (MIS) Account, Senior Citizens Savings Scheme (SCSS) Account and Mahila Samman Savings Certificate (MSSC) through DOP Internet Banking — Regarding.

Download SB Order 20/2023 in PDF

SB Order No. 20/2023 No. FS-13/7/2020-FS Government of India Ministry of Communications Department of Posts (F.S. Division) Dak Bhawan, New Delhi — 110001 Dated: 26.10.2023 To All Head of Circles / Regions

To facilitate more digital transaction facilities to customers of Post Office Savings Bank (POSB), opening of MIS, SCSS and MSSC scheme accounts has been introduced in DOP Internet Banking w.e.f. 20.10.2023.

2. The option for opening of MIS, SCSS and MSSC schemes accounts is available under the ‘General Services’ tab of DOP Internet Banking of Post Office Savings Account Customers. The following procedure may be followed by the Internet Banking users for opening of account: -

After Login into DOP Internet Banking by Post Office Savings Account Customer:

Click on ‘General Services’ Tab

Click on ‘Service Requests’

Select ‘New Requests’ & Click on ‘Ok’

Click on “MIS Accounts — Open a MIS Account’ or ‘MSSC Accounts — Open a

MSSC Account’ or ‘SCSS Accounts — Open a SCSS Account’

Enter the Deposit Amount (Amount should be as prescribed in the scheme


Select the Debit Account (linked PO Saving Account)

Enter the ‘Transaction Remarks’ if necessary

Select the check box to agree to terms and conditions (Conditions may be read

by clicking on the link ‘Click here’

Click on ‘Submit online’

Enter the ‘Remark’ if additional detail is required.

Enter the “Transaction Password’

Click on ‘Submit’ (Account will be opened if all the conditions are fulfilled)

View/Download Deposit Receipt

Note (i). The account opened will be available in Accounts summary after a gap of few minutes and after re-login in Internet Banking.

(ii). Single account type can only be opened. Account will be opened in the name of DOP Internet Banking user and nominee(s) available in linked Savings Account will be registered as nominee for the newly opened MIS/SCSS/MSSC account.

(iii). SCSS account can be opened only by the depositors whose age is 60 or above. Persons who are eligible to open SCSS account below 60 years of age have to visit the post offices for opening the SCSS account.

3. Closure of MIS/SCSS/MSSC scheme accounts through Internet Banking will be introduced shortly.

4. Accordingly, now DOP Internet Banking users can open all schemes’ accounts online except Post Office Savings Account (POSA) and Sukanya Samriddhi Account (SSA) and close the following schemes’ accounts.

Post Office Schemes can be Opened/Closed Online

Post Office Schemes Open Online

Post Office Schemes Close Online

Recurring Deposit (RD)



Time Deposit (TD)



Monthly Income Scheme (MIS)



Public Provident Fund (PPF)



Senior [Citizens Savings Scheme (SCSS)



Kisan Vikas Patra (KVP) (Closure of KVP Issued on or after 01.07.2016)



National Savings Certificates VIII Issue (NSC)

(Closure of NSC Issued on or after 01.07.2016)



Mahila Samman Savings Certificate (MSSC)



5 It is requested to circulate these instructions to all post offices for information and guidance. Adequate information of this functionality may be disseminated for the benefit of POSB customers. Further, post offices may be instructed to promote activation of Internet Banking & Mobile Banking to Post Office Savings Account Holders.

6. This is issued with the approval of competent authority.

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