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    How to Update Mobile Number in DOP CSI SAP System | Steps/Procedure to Change Mobile Number in ESS (Employee Self Service) Portal of Post Office CSI SAP

    SOP (Standard Operating Procedure) for updating communication details Such as Mobile Number and eMail ID of an Employee in DOP (Dpeartment of Post) CSI SAP System. It will be useful for accepting Online Rule 38 Transfer Requests.

    Download CSI SAP EP Portal Mobile Number update sop in PDF 

    1. The mobile number and e-mail id of all Postal employees shall be updated in the employee Self-Service (ESS) Portal using their user credentials. All the employees (both departmental and GDS) upto SO level has access to ESS Portal.

    Concerned HO may get the details of mobile number and e-mail id of the GDS working in BOs and update the same in the CSI SAP. The procedure for the same is furnished below:


    2. Login into EP > Click on Employee Self-Service Tab > Click on “Personal

    Information” as shown below


    3. Then Click On Maintain Commmunication Details


    4. Choose relevant “Communication Type”. Enter the details [Mobile Number, e-mail id etc.,] and submit. The information so submitted will be updated in the SAP.


    5. The communication details can also be uploaded in bulk by the concerned DDO. The T-code and format to upload are given below:


    T-code: ZHR_UPD_INFTYS


    PERNR   BEGDA    ENDA   Email USRTY SUBTY


    12345678  26.11.1986  31.12.9999   abc@INDIAPOST.GOV.IN   0010 0010


    12345678  26.11.1986  31.12.9999  9999999999  CELL  CELL,



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