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Step by Step Debit Card Issue and Activation in Finacle

 Step by Step Debit Card Issue and Activation in finacle

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There are two type of  Debit Card which is issued by DOP to saving bank account customer.


👉Instant Card

👉Personalized Card 


♻Prerequisites for issue Debit Card  in Finacle


Concern PO to check authenticity of KYC document of applicant 

Counter PA will check photo and signature of the customer before issuing ATM Card in IES Menu.

Menu Shortcut – CMRC GO 

Remove Special Character Name character should be 21. 

All Banking Details should be updated. 

Submit 

Verify From Supervisor 

Menu Shortcut – HAALM GO 

Change Name with removing of special character 

Submit and verify from supervisor.

ATM Card stock register should be maintained


🚩CCMM command is used for issued both ATM card. The process of issued a Insta Card is described below.


👉Insta Debit Card  Issuing Process


Menu Shortcut - CCMM


Function - ADD CIF ID -GO


Account No. - SB Account No.

KIT No. -

Primary A/c Flag - Yes

Card Type - Instant

Action - New Card Request

Submit 

Verify from supervisor

This work should be done before EOD.


👉Personalized Debit Card  Issuing Process


Menu Shortcut - CCMM - GO


Function - AddCIF ID -GO


Account No. -Note - The name of Account holder will be displayed automatically. You can modify the name as customer said in ATM Form.

Card Type - Personalized.

Primary A/c Flag - Yes

Action - New Card Request.

Submit

Verify from supervisor.

This work should be done before EOD


🚩Personalized card- 

PIN will be sent to Home SOL and card to depositor’s address as captured in Finacle

When customer comes office. 

The following process is done in Finacle


🚩Activation of Personalized Debit Card 


CPA Level - Menu Shortcut - CCMM GO


Function - ModifyCIF ID -Card No. -GO


Action - Activation 

Submit

Verify from Supervisor in Same command.

This work should be done before EOD.

The card will activate on next day automatically.

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