Post Office Guide Part 1 | Brief Notes | Short Notes | By R.Hariharakrishnan | Useful for all postal exams
P.O.Guide Part-I notes
Compiled by
R.Hariharakrishnan
Manager,
Postal
Stores Depot Tirunelveli 627002
1.5.2021
Suggestions
and improvements are always welcome.
1. Organisation:
·
Minister for communication: Shri. Ashwini Vaishnav
·
Secretary: Shri.Vineet Pandey
·
Director General-Shri.Alok Sharma
·
Postal board: total members 6
·
Our country is divided into 23 Postal
circles as follows.
Head of the circle: Chief
Postmaster General
|
Sl no |
Name of the circle |
Headquarters |
Union territories
covered by |
|
1 |
Andhra Pradesh |
Vijayawada |
yanam |
|
2 |
Assam |
Guwahati |
|
|
3 |
Bihar |
Patna |
|
|
4 |
Chattisgarh |
Raipur |
|
|
5 |
Delhi |
Delhi |
Delhi UT |
|
6 |
Gujarat |
Ahmadabad |
Daman, Diu |
|
7 |
Haryana |
Ambala |
|
|
8 |
Himachal Pradesh |
Shimla |
|
|
9 |
Jammu & Kashmir |
Srinagar |
|
|
10 |
Jharkhand |
Ranchi |
|
|
11 |
Karnataka |
Bangalore |
|
|
12 |
Kerala |
Trivandrum |
Laccadive islands |
|
13 |
Madhya Pradesh |
Bhopal |
|
|
14 |
Maharashtra |
Mumbai |
Goa |
|
15 |
North East |
Shilling |
|
|
16 |
Orissa |
Bubaneshwar |
|
|
17 |
Punjab |
Chandigarh |
|
|
18 |
Rajasthan |
Jaipur |
|
|
19 |
Tamilnadu |
Chennai |
Pondicherry |
|
20 |
Telangana |
Hyderabad |
|
|
21 |
Uttarkhand |
Dehradun |
|
|
22 |
Uttar Pradesh |
Lucknow |
|
|
23 |
West Bengal |
kolkatta |
Andaman & Nicobar
islands |
·
Each circle is divided into Regions. Regional
Head: Postmaster General
·
Each region is divided into Postal divisions and
RMS divisions. Head of postal division is SP/SSP. Head of RMS division is
SRM/SSRM (Superintendent RMS/Senior superintendent RMS).
·
each postal division is divided into sub divisions
and head of sub division is IP/ASP.
2. Types of offices.
·
Head post office.
In charge is Postmaster.
If the postmaster is Gazetted, then it is called First class H.O.s. The
postmaster of first class HO can exercise the powers of divisional head for the
staff under his control.
·
Sub post office
·
ED branch office.
·
All postal transactions are performed by B.O. with
restrictions and limits.
·
A designated HO at the headquarters of the circle
is called General Post Office. (GPO)
·
The in-charge of Delhi, Mumbai and Kolkatta GPOs
are Directors.
·
MO and VP articles not to be booked for Army Post Office.
·
A B.O can function for a maximum of 5 hours a day.
3. Night Post office
·
The working hours is fixed by head of the circle.
·
DG can extend the working hours upto 8.30 PM and
for working on Sundays also.
·
sale of stamps, stationery, booking of RL/speed,
VP will be done.
·
on Sundays from 1000 to 1700 hours.
·
No work on delivery, MO payment/SB/SC.
4. Mobile post office. (No mobile post offices now)
·
They are functioning in important cities.
·
They will function at different fixed places at fixed hours.
·
sale of stamps, stationery, booking of VP, RL (no insured).
·
some offices are authorized to book MO also.
5. Business hours of post offices.
·
The business hours for various services are
displayed in the premises.
·
enquiries, sale of stamps-during the entire
working hours.
·
booking of RL/VP- for 6 to 7 hours on all days and
upto 5 hours on Saturdays.
·
SB, MO –upto 5 hours on all days and upto 3 hours
on Saturdays.
· in RMS offices also RL/speed are booked.
6. Postal holidays
· There will be total 14 holidays out of which 11 fixed holidays and 3 national holidays all over the country. Additional 3 holidays that may differ from circle to circle which are decided by the circles.
7. Sale of revenue stamps
· Revenue stamps are sold by post offices on behalf of the state governments. 10% of the value is received by our department as commission for sales.
8. Prepayment of postage
· Unpaid articles are not given any priority. They are liable to be detained and there may be delay. They are not included for special deliveries but included in general deliveries.
9. Franking machine
·
It is a stamping machine used to frank postal articles.
·
There is a license die and value die.
·
Government offices, private firms, Public sector
undertakings (LIC etc), organizations, can use
this.
·
License is issued by divisional head. Fee for
license is Rs.375. If applied for renewal after the due date, the fee will be
Rs.475. Renewal to be done every 5 years.
·
machines (models)approved by the department only
can be used.
·
franked articles should be presented at the PO
counter and should not be posted in letter boxes. They should be presented in
value wise bundles. If posted in letter box, it will be treated as unpaid
articles and taxed accordingly.
·
Maximum two offices can be selected for posting at
the time of applying for license. If only one office is selected, it should be
a post office. If 2 offices are selected, one can be a post office and another
can be a night post office.
·
a window delivery ticket will be provided to the
licensee which should be produced with each dispatch, to establish the identity.
·
each article should have one value die and one
license die impressions.
·
the colour may be red or blue.
·
a daily docket should be produced with the last
dispatch of the day. This will show the opening meter reading, closed meter reading.
·
for repair works, the following is the procedure.
If service Centre is available locally, the repair work will be done at the
premises in the presence of the postal official nominated. In other cases, the
dies will be removed by the post office and then the machine will be sent for
repair works. The cost of repair works to be borne by the licensee.
·
cut out labels can be used for affixing in parcels
and bigger postal articles. Only one cut out label is to be used. Cannot be
used for insured articles. Total amount of franking impression written in red
ink. Should be completely pasted on the article.
·
A rebate of 3% will be allowed on franked articles.
·
For erroneous impressions (impressions taken
wrongly), the same can be surrendered at the post office and the value, after
5% deduction will be paid. The full wrapper should be surrendered. This should
be done within 30 days from the date of impression.
·
Minimum resetting for first time is Rs. 2000 and
for subsequent resetting is Rs. 1000. The amount can be multiple of Rs.100.
·
The licensee can use advertisements on his postal
articles. The cost of cutting dies should be borne by the licensee. The slogan
should be related to his business. He can use any number of slogans and each
slogan should be approved by divisional head. Only one slogan should be used in
each article. Slogan should be on the left hand top corner of the article.
·
For RMFM, the franked articles can be posted at
only one office. This can be Post office, RMS office. Can not be posted in
single handed office.
·
If the FM is not used for 30 days, the server
should be called for inspection. If the FM is not used for more than 3 months,
except inspection call, the SSP/SP should investigate whether there is genuine
reasons for the non use and if necessary, can cancel the license.
· An additional rebate of 2% will be given for pre sorting of franked articles pincode wise. For the 3% rebate, the minimum amount franked should be Rs. 5000.
10. Prepayment of postage in cash
·
This facility is available in important post
offices, for unregistered packets only, posted in larger numbers.
·
in bigger cities minimum article posted should be
500 and in smaller towns it is 250.
· Some post offices are authorized for registration also.
11. Cancellation of high value stamps
· High value stamps affixed on airmail articles presented at counter/mail office are to be cancelled in the presence of the person presenting the articles.
12. General points on
stamps
·
Public are advised to use minimum number of stamps.
·
Special registered envelope not to be used for
unregistered postal articles.
·
Use of already used stamps is offence in Indian
Penal Code.
·
Manufacture of fictitious stamps is punishable
under 263 A of Indian Penal Code.
·
Stamps to be used for illustrative purpose should
be only in black.
·
Other stamps affixed on postal articles are not to
be cancelled.
· Letters and post cards only are to be posted in letter boxes marked for “letters only”
13. Redelivery of articles to the sender (Recall of articles)
·
The article should not have been delivered/destroyed/confiscated/seized.
·
The sender should submit a request. The sender
should submit the receipt granted to him and after verification the same will
be returned to him.
·
The prescribed fee (Rs.6 per article) will be
collected in the form of postage stamps and affixed in the application.
·
If the article is available at the office of
posting, it will be delivered to the person. If not, the application will be
forwarded to the office of delivery.
·
For articles posted by the same sender, to the
same addressee and posted at the same time will be treated as single article
for calculation of fees.
·
The sender should pay additional amount involved
if his request is to be send to the office of delivery in other modes
(telegrams, mail etc).
·
For foreign articles, the fee is Rs. 30.
· The application for recall will be preserved for 1 year.
14. Method of address
·
For articles to be delivered in urban areas, the
following details to be furnished.
·
Name, profession, number, name of the house,
street or road, locality, PB if any, post town, pincode, district, state,
Mobile number(optional)
·
For articles to be delivered in rural areas the
following details to be furnished.
·
Name, father’s /husband name, profession, number
of house with name of street, name of village, post office and PIN, taluk (if
PIN is not written), district, state( if PIN is not written), mobile
number(optional)
15. Delivery.
·
The addressee of a registered article can take
delivery or request for the detention for 1
week.
·
For pardanashin woman, the signature should be
attested by a person known to postman. If the witness is not known to the
postman, that person should be identified by another person known to the
postman, who should also sign. The article will be delivered to the witness.
·
If any registered article is received in damaged
condition, a registered notice is issued to the addressee to take delivery at
the office within 7 days (for inland) and 15 days for foreign articles.
·
Parcels weighing upto 10 kg will be sent only once
for delivery. Parcels weighing more than 10 kg will be delivered at the post
office. A notice will be issued to the addressee.
·
If any person refuses to pay the amount due to the
post office, all the articles except on IGS will not be delivered.
·
Insured articles of value greater than Rs. 500
will be delivered at post offices.
· No unpaid amount will be recovered from forces letter (special ILC)and green envelopes(special envlopes) which are posted by defence service personnel.
16 Post boxes.
·
This facility is available in selected post offices.
·
fully prepaid articles will be delivered through
post boxes. If the article is bigger in size which can not be put in the post
box, and intimation will be placed in the box and the article is kept in
delivery department.
·
Firms, individuals can avail this facility.
Application should be made to the postmaster duly signed by two witnesses. If
the person/firm is well established, no witness is necessary.
·
Articles addressed to legitimate personnel of the
firm, family members, guests, trainees, inmates of institution, casual
visitors, and representatives will be delivered.
·
Articles of other firms of the same owner will
also be delivered, if separate fee for another post box is paid.
·
fee for renting post boxes. Post box alone
·
1.4 to 31.3 of next year: Rs. 150; for 3 calandar
months or part there of Rs. 50 Post box and bag in combination, with same or
different numbers. 1.4 to 31.3 Rs. 250, for 3 calandar months or part there of
Rs. 80
·
registered/insured/VP/MO bearing the postbox
number only can be delivered through postman during the holding of the post box. If ceased to be the holder, the articles will be returned
to the sender.
·
change of address should be intimated.
·
cannot ask for a particular box.
·
has to pay advance for lock and key. If the key is
lost, the cost is to be borne by the holder. All the repair works to be done at
the cost of the holder. If the key is lost, lock is damaged, key is not
returned on expiry of the period, the deposit will not be refunded.
·
renewal should be done before the expiry of the
rental period.The renewal can be done if presented within 15 days after the
period, provided the same box should be available.
·
If the box is not cleared for a week, a notice
will be sent by registered post to clear the articles. If not cleared, the
articles will be delivered if it contains the address or the renter has given
instructions. Otherwise, they will be returned as undelivered.
17 Post bags.
·
This system is available in all offices. Fee is
the same as that of post box.
·
The public is to provide the bag, lock and key
duplicate key.
·
the articles will be placed inside the bag and the
locked bag will be handed over to the messenger.
· the renter can send the articles to be posted through the same bag to the post office( unregistered articles,letters, postcards, ILCs, newspaper and packets). This is not applicable if the renter has post box and post bag with same number.
18. Window delivery
·
This system is available in all offices where post
box system is not available.
·
The public can give instructions that he will come
and collect the articles from the post office. These articles will not be sent
through postman.
·
There is no fee for this.
· The articles are taken over loose (not closed in bag).
19. Identification cards.
·
This card will be issued for tourists, travelling
representatives of firm and other members of public experiencing difficulty in
establishing identity. The applicant should be
literate.
·
H.O. only can issue this card. Size of the care is
88mmX63 mm
·
If the application is presented at SO, it should
be sent to HO.
·
d.This card can be used to establish identity in
getting the postal articles/MOs.
·
The period of validity is 3 years from the date of
issue. After that, fresh card is to be applied.
·
The photo should be supplied by the applicant.
·
If the card is lost, duplicate will be issued
after observing all rules for fresh card. The applicant should give a written
application to free the department from all responsibilities in the event of
the misuse of his lost card.
· Fee for card is Rs.9 in the form of postage stamps, which will be affixed in the identification card itself.
20. Poste Restante
·
This facility is for strangers and travelers.
·
Maximum period 3
months.
·
Articles superscribed “to be kept till called
for”, “to await arrival”, are treated as poste restante articles.
·
They will be detained for 30 days. VP articles for
7 days only.
·
The responsibility of the post office is to keep
the articles for the prescribed period.
21. Redirection
·
If notice is served for the arrival, not to be
redirected. Office of destination only can
redirect.
·
The articles should not be opened. It should be
returned to the postman or posted in the letter boxes under the delivery
jurisdiction of the office of delivery.
·
For registered articles, the receipt should not be
signed and article should not be opened.
·
For breach of condition, it will be treated as article posted
for the first time and taxed accordingly. For parcels,
·
If the original address and redirected address are
within the same delivery office or within the same post town, no redirection fee.
·
In other cases, half the prepaid postage is the
redirection fee for each redirection. It will be marked as redirection fee on
the article and collected from the addressee.
·
Redirection of parcels is to undertaken only on
the written instructions.
·
When the parcel is delivered to the sender by the
office of issue or office within the post town, no redirection fee will be
collected. Otherwise, theredirection fee marked will be collected from the
sender. For parcels addressed to troops, no redirection fee is collected.
22. Instructions on change of address.
·
Public can give written instructions to post
offices regarding change of address and for redirection of postal articles.
·
They can mention for specific articles or for all articles.
·
They can mention either for him or for his family
members also.
·
These instructions are valid for 3 months only
unless renewed. For persons leaving India, a longer period may be permitted.
23. Treatment of undeliverable articles.
·
Illegible, incomplete, without wrappers-returned
to sender/RLO –at once
·
Not known, left without instructions-kept for 7 days-sender/RLO
·
Articles received on redirection if undellverable,
need not be detained.
·
Packets of registered newspapers-7 days
·
Refused or not taken delivery after issue of
notice/left India without instructions/dead and no person to claim- returned
immediately to sender/RLO.
24. Enquiry and complaints
·
suggestion and complaints book is available at all
offices. It should be made available to the public during working hours.
·
Complaints should be sent to SP/SSP. For first
class H.O.s can be addressed to the postmaster of that office.
·
Any complaint presented open, can be accepted,
sent to SSP/SP free of cost by registered post.
·
For VP articles, complaint should be given at the
office of posting with enquiry fee.
·
If complaint is presented in a closed cover,
prepayment of postage is necessary.
Periods within the
complaint should be preferred.
·
MO/VP- 12 months from the issue of MO/booking of VP.
·
Loss/damage of RL/insured where compensation is involved-3 months
from date of posting
·
other complaints regarding inland articles-6
months from the date of incident.
·
indian postal orders-12 months from the last day
of the month of issue of the postal order.
Details to be furnished
along with the complaint.
·
For articles for which receipts granted-copy of
the receipt
·
loss/delay to unregistered articles-time and date
of posting, the letter box in which posted, full address in the article. In
case of delay, the wrapper or cover.
·
loss of contents-details of missing contents,
wrapper or cover.
·
over charges-wrapper. The article should be opened
before the postmaster.
·
SB complaints-account number, office.
·
loss, destruction of IPO-counterfoil or serial
number, office of issue, date.
25. Acceptance of coins
·
Coins upto Rs. 1 can be accepted. The public can
not insist to accept more coins.
26. Articles addressed to deceased persons.
The postmaster can deliver
to near relative if the following conditions are satisfied.
·
uninsured articles.
·
Should not contain valuables.
·
Title of the claimant is clear.
·
No counter claim/dispute.
· In other cases, head of the circle to decide the case.
27. Services that cannot be claimed.
·
Post office officials should not affix stamps on
articles, on behalf of public.
·
They are not bound to give change.
·
They are not bound to weigh articles except for
registered/parcel, airmail articles.
· Village postmen can keep postage stamps, stationery for sales to the public. They can accept unregistered articles for posting and they can book RLs and can issue receipts to the public.
28. Business reply service
·
This is a facility to get the reply from the
clients without making them to pay for postage.
·
Permit is necessary and will be issued by head of
division. Validity upto 31st March. To be renewed for 1 year. If not
renewed, fine Rs.100.
The following details must
be available in the business reply card or envelope.
·
Name and address of the permit holder
·
Permit number, name of the post office of posting
·
Two vertical lines in black or any colour.
·
The indication “No postage is necessary if posted
in India”
·
the indication “Postage will be paid by the addressee”.
·
All the above can be in Hindi/English/regional
language. The following are the exceptions. The service indications, iv, v ii
in hindi/English.
·
Name of office in English also.
·
For breach of conditions, will be treated as
letter and taxed accordingly.
Business reply service
fees. 1.4-30.6 Rs. 200
1.7-30.9 Rs.150
1.1.-31.12 Rs.100
1.1-31.3 Rs.50
Handling charges Rs 1per
article.
29. Postal articles.
The following are called
the traditional mail products.
·
Letters
·
Inland Letter Cards (ILC)
·
Post cards
·
Book packets
·
Book packets containing printed books
·
Book packets containing periodicals vii.Blind Literature packets
·
Sample and pattern packets
·
Registered Newspapers
·
Parcels.
The first 9 types are
letters mails and last is parcel mail.
The mails are classified
into First class mails (first 3 categories) and second class mails (others).
Book packets containing greetings and invitations are treated as first class
mails during sorting. First class mails are given free airlift wherever
available. Second class mails are given airlift only if they are paid with air
surcharge. They are transmitted surface route
only.
Second mails are
transmitted by air from Chennai to Port Blair and vice versa without air surcharge.
letters
maximum weight 2 KG
postage is Rs. 5 for every
20 grams or part thereof.
envelope used must be of
70 GSM.
Inland Letter Cards.
i. For transmission within
India only. ii.Maximum weight 5 grams.
Privately manufactured
ILCs also accepted if they are within the size prescribed by the department.
paper to be used is 70 GSM.
Post card.
For transmission within
India only. Cost Rs. 0.50. Reply card Rs. 1
Privately manufactured
post cards are also accepted if they are of the same sise and specification of departmental cards.
A post card is treated as printed post card if the communication is not handwritten or typewritten.
Rate for printed post card
is Rs. 6
Meghddoot post cards are
also available wherein advertisement in 4 colours are available.Rs. 0.25
Competetion post cards are
available for participation sending replies to competitions conducted by media.
Rs. 10.
Book packets.
Book packets may contain
greetings, invitations, circulars, horoscopes, pictures, maps, drawings etc.
without any personal communication.
The following are allowed
(not treated as communication.) name of the person to whom sent or presented,
name and address of the
sender or owner, date
not more than 5 words or
initials of complementary nature.
The packets should not be
closed and should be available for inspection of the contents.
Maximum weight 5 KG
Postage:
First 50 grams or
fractions thereof : Rs. 4
For every additional 50
grams or fraction thereof : Rs. 3 i.Book packet containing printed books.
i.. Printed books without
any advertisements like text books.
ii. It should not be
published periodically. iii.Should be superscibed “printed books”.
Wholly rreading matter,
painting, photography, diagrams.
Name of printer or
publisher should be printed in the book.
Conditions are same as
that of book packet.
Postage.
For first 100 grams or
fractions thereof : Rs. 1
For every additional 100
grams or part thereof: Rs. 1 j. Book packet containing periodicals.
Books which are published periodically.
The publication should be registered
with the Registrar of Newspapers of India, New
Delhi.
The registration number
should be printed on the cover.
postage.
|
Value of the periodical |
For 100 100 grams |
For additional 100 grams
of parts thereof |
|
Upto Rs. 20 |
Rs. 2 |
Rs. 3 |
|
Above Rs. 20 and upto
Rs. 50 |
Rs. 4 |
Rs. 5 |
|
Above Rs. 50 |
Rs. 8 |
Rs. 9 |
If the price is not
printed or it is for free circulation, it can be posted as book packet only.
Registered News Papers.
It must contain wholly or
in great part, political or other news. It may or may not contain
advertisement.
It should be published at
intervals of not more than 31 days.
It should have a bonafide
list of subscribers.
It should be registered
with the Registrar of Newspapers of India.
Price should be printed.
It should be registered
with the Division, who will issue a license. This should be printed in the
first and last page of the newspaper. Registration is valid upto the end of the
third calendar year.
Renewal should be done
before 30th September. If applied for renewal after that date but
before 31st December, late fee is Rs. 50. After 31st
December, the late fee is Rs. 100.
They should be presented
in the counter of the PO. It should not be posted in letter boxes.
For posting without
prepayment of postage (WPP), a license is to be obtained from RO/CO and that
number should be printed on the newspaper. The bill is settled twice in a month. On 16th for the period
from 1 to 15 on 1st
of the following month for 16 to the last date of the month. The bill should be
settled within 7 days.
postage.
Single copy: upto 50 grams
Rs. 0.25, above 50 grams and upto 100 grams or part thereof Rs. 0.50 Bundles:
upto 100 grams Rs. 0.50, Each additional 100 grams or part thereof Rs. 0.20
Sample or pattern packets.
Bonafide samples can be sent.
food grains, cotton,
cloth, medicine, seeds etc. can be sent.
It should not have any
sale value.
If it is closed, the
contents should be noted on the cover.
Maximum weight: 2 KG
postage: same as book packet.
They can notbe registered.
Blind Literature packet
Books, Braille script,
CDs/discs containing spoken messages for the blind posted by blind institution.
Should be superscribed “literature for the blind”.
No printed or written
communication is allowed.
As an exception, the
following are allowed. The title and table of
contents
The key or instructions
A label for return of the
packet.
Maximum weight : 7 KG
Postage, registration
charges, acknowledgement charges free. Attested copy of addresse’s receipt is
also free.
Parcels.
A communication can be
sent inside a parcel.
If the weight is more than
4 KGs it must be registered. Length of parcel should not exceed 1 meter. Length
and girth taken together should not exceed 1.8
meter.
The unregistered parcels
should be presented in the counter. Any parcel found in LB should be treated as
registered parcel.
Maximum weight : 20 KG. ,
for unregistered parcel : 4 KG. For delivery by BO or from BO : 10 KG.
Postage
upto 500 grams : Rs. 19
additional 500 grams or
part : Rs. 16
Home delivery charges :
Rs. 5 (for weight more than 5 kgs)
Air surcharge
for first 50 grams or part
thereof Rs. 2, for every additional 50 grams or part thereof Rs. 1
Except post card, all
other type of mails can be registered. Registration fee Rs. Rs. 17, fee for
acknowledgement Rs. 3
Value payable articles
Letters, book packets,
book packets containing printed book, periodicals, RNP and parcels can be sent
as VP.
Maximum amount for which
VP can be booked is Rs. 5000.
In addition to due
postage, the following fee will be collected. Registration fee (compulsory) Rs. 17
For book packet containing
printed books, if the cost of the book is upto Rs. 50 Rs. 2.50
VP fee. If VP value is
upto Rs. 20-Rs. 2, VP value Rs. 21 to Rs. 50-Rs. 3, VP value above Rs. 50-Rs. 5
Insured fee, if the article is insured.
Insurance
For currency upto Rs.
20000
For articles of gold,
silver, platinum, precious stones Rs. 1 lakh
For BOs, it must be upto
Rs. 600
fee. In addition to
postage, the following fee are payable.
Registration (compulsory )
Rs. 17
Insurance fee: upto Rs.
200-Rs. 10, for every additional Rs. 100 or part thereof: Rs. 6
Acknowledgement is
compulsory but no charge for this.
Insurance covers all risks
in the course of transmission by post.
30. Taxation (unpaid/insufficiently paid/breach of conditions)
Minimum amount to be
collected is Rs. 1
For unpaid/insufficiently
paid service articles, single deficiency will be collected.
If the article is refused,
the amount will be collected from the sender.
Postage already paid will
be considered.
|
Sl no |
Type of article |
Unpaid/insufficiently
paid |
Breach of conditions. |
|
1 |
Letter |
Double the deficiency |
Over size-treated as
second class article Over weight-returned to sender/RLO. |
|
2 |
ILC |
Double the deficiency |
Treated as letter,
double deficiency |
|
3 |
Post card |
Double the deficiency |
Treated as letter,
single deficiency |
|
4 |
Book packet |
Double the deficiency |
Oversize&
weight-sender/RLO Others: treated as letter or parcel whichever is less. Single deficiency. |
|
5 |
Book packet-
printed books |
Double the deficiency |
Oversize&
weight-sender/RLO Others: treated as letter or parcel whichever is less.
Single deficiency. |
|
6 |
Book packets-
periodicals |
Double the deficiency |
Oversize&
weight-sender/RLO Others: treated as letter or parcel whichever is less. Single deficiency. |
|
7 |
Pattern and sample packets |
Double the deficiency |
Treated as letter or
parcel whichever is less, single deficiency |
|
8 |
Blind literature
packets |
|
If admissible, as a book
packet. Otherwise, treated as letter or parcel whichever is less, single deficiency. |
|
9 |
Registered Newspapers |
Double the deficiency |
Treated as book packet
or periodical as the case may be and single
deficiency. |
|
10 |
parcel |
Double the deficiency |
If contains prohibited
items-should not be transmitted further. If found in letter
box-should be registered whether marked or not. Double deficiency (postage
and registration fee). Contains more than 1
communication- each communication treated as unpaid letter and double
deficiency. Postage paid already will
not be taken
into account. If |
|
|
|
|
returned to sender, no
amount will be recovered. |
31. Prohibited articles
·
Anything injurious
·
Explosive, dangerous, filthy, noxious or
deleterious substance
·
Any sharp instrument not protected.
·
Any living creature which is either noxious or likely
to injure postal articles or postal officials in course of transmission by post.
·
Tickets, proposals etc relating to unauthorized
lotteries (lorganised or authorized by government is permitted)
·
Anything indecent or obscene printing or painting. .
·
Anything containing prejudicial words.
·
Anything in contravention of any enactment in force.
·
News papers violating the rules laid down in Press
and Registration of Books Act 1867.
32. Treatment of prohibited articles.
·
Injurious articles-If there is suspect, the
article detained and Head of circle informed.
·
Articles with pins-if found in office of posting,
returned to sender. If at a subsequent office, after removal of pins, sent to RLO.
·
Prohibited or dutiable articles-returned to
sender. If suspected to contain those articles, should be marked “doubtful” and
forwarded to destination. The article will be opened at the office in the
presense of the addressee.
·
containing indecent or anything prejudicial
words-not transmitted.
33. Cases in which registration is compulsory.
·
Parcel exceeding 4 kgs.
·
insured articles
·
Parcels addressed to a place for which a custom
declaration is required.
·
articles containing documents of intrinsic values.
( stamps, cheques etc.)
·
article bearing the word “registered” or like.
·
VP articles.
·
Twice the registration fee if not prepaid, or
twice the deficiency will be collected.
34. Registration
·
Registration makes the transmission of an article
more secure.
·
Fee for attested copy of addressee’s receipt is
Rs. 3.
·
Any institution posting atleast 10 registered
articles per day, a special journal may be given to them for booking registered
articles. No extra charges for special journal.
·
In case of registered articles, the
addressee/agent refuses to sign the acknowledgement, a suitable remark will be
made in the acknowledgement.
35. compensation for registered articles.
·
In case of loss or loss or contents or damage of
registered, a maximum compensation of Rs. 100 can be paid. This will be paid by
divisional head of office of booking or delivery.
·
Registration and postage should have been fully prepaid.
·
Claim should be made within 3 months for loss. For
loss of contents/damage- within 1 month.
·
For VP articles-1 year. For articles sent or
addressed to armed forces-6 months
·
Compensation should not be greater than the contents/loss/damage.
·
D.G.s decision is final in case of dispute.
·
The postage and registration fee will not be refunded.
36. No compensation will be paid in the following cases.
·
If it is due to the negligence of the sender or
the contents are un-allowed articles.
·
lilquids, perishable or fragile articles.
·
Articles for which insurance is compulsory.
37. Compensation for insured articles.
·
Compensation will be for insured value.
·
No compensation in the following cases.
·
Mis-delivery due to incorrect/incomplete address.
·
Fraud on the part of sender/addressee.
·
If the article is duly delivered and the addressee
signed the receipt.
·
If complaint is received after 3 months from date
of posting.
·
loss due to improper/insecure packing.
·
There is no visible damage in the article.
·
not insured for the actual value of the contents.
·
The damage is due to the nature of contents.
·
Prohibited articles.
·
in the case of loss of halves of currency notes.
38. Demurrage charges for VP articles
·
VP articles will be detained for 7 days after
intimation is served.
·
If the article is to be kept after 7 days
demurrage charges is to be paid.
·
A request should be given by the address. Fee Rs.3
per day for parcels and Rs. 2 for letter per
day.
39. Official Postal Articles
·
Postage is the same as for the ordinary postal articles.
·
The government officials authorized to post
articles with service stamps. They are I.G.S.articles.
·
Posted by other officials using service stamps is
called On Service.
·
The signature and full designation is necessary on
the articles. The Superintendent or any other official authorized can sign.
·
Unpaid and insufficiently paid articles will be
taxed with single deficiency.
·
For parcels, full prepayment of postage is compulsory.
·
Instead of service stamps, ordinary postage stamps
are affixed, the article can be accepted. The matter should be brought to the
notice of the officer in charge of the post office. If it frequently occurs,
the matter should be reported to head of the
circle.
·
Service stamps will not be accepted in payment of
postage due on such articles. The postage due marked should be initialed by the postmaster.
40. Camp articles
·
Articles addressed to the President, Vice
President, Ministers of Central Government and some high officers of Government
will be delivered at their camping station.
·
Fully prepaid, uninsured articles, registered
articles only will be delivered.
·
These articles should be addressed “camp” without
the post town.
·
The registered articles will be placed in the bag
with registered list.
·
If the article is addressed to the post town, will
be sent to that post town only.
·
Articles addressed “camp” or a particular post
town can not be redirected.
·
Articles not addressed to post town or camp will
be sent to the headquarters for delivery.
·
Parcels, money orders, insured articles, value
payable articles and articles on which amount is due should be addressed to a
post town. They can be addressed camp with the name of the post town.
Otherwise, they will be sent to the headquarters.
·
special bags will be delivered on all days
including Sundays and holidays.
·
Camp bag booked as parcel will be sent by surface
route and will be charged with postage payable on parcel weighing 10 KG, plus
registration fee, and Rs. 16 as incidental charges on all parcels.
·
Camp bag booked as air parcel will be charged with
postage at air parcel rate depending upon the weight, registration charges and
Rs. 6 as incidental charges.
·
Camp bag booked as letter mail will not be charged
with any additional postage other than registration fee.
41. Money orders
·
The maximum amount of single money order is Rs. 5000.
·
MO commission is Rs. 1 for every Rs. 20 or part thereof.
·
Alteration in address or place of payment can be
permitted without any extra charge.
·
Name of the payee cann be altered on payment of
second commission.
·
The sender can request to stop payment of the MO.
·
The sender of the money is called remitter and the
receiver is called the payee.
·
If any MO which can not be paid to payee are
remitter is called void MO.
·
Remitter or payee can subsequently apply for the
payment within 1 year from the date of booking. For MOs from FPO and Family
Allotment MO remitted on behalf of seamers working in Indian merchant ships,
the time limit is 2 years.
42. Philately
·
It is a hobby of collecting stamps.
·
The stamp collectors can get stamps, first day
covers, information sheets etc.
·
Philatelic bureau is available in all state
capitals and bigger cities.
·
Domestic philatelic deposit account can be opened
by the stamp collectors. The minimum deposit is Rs. 200. This can be p aid by
MO/DD/Cheque/cash. Foreign philatelic deposit account is available for foreign
collectors at philatelic bureau, Mumbai. Minimum deposit Rs. 1000.
·
They can make a request for dispatch of philatelic
items to be dispatched on each issue.
·
They can request the quantities of philatelic
items to be dispatched to their friends or relatives in India.
·
The requested quantity will be dispatched once in
a month, during first week. This will be sent by registered post on postal
service. All issues of the previous month will be sent. A handling charge of
Rs. 2% subject to minimum Rs. 5 per dispatch will be debited to the account. If
the collector desires, the same can be sent through insured post and inn this
case, the insurance charges will be debited to the account.
·
If the stamp collector desires the dispatch to be
done immediately on each issue, the same will be sent through registered post,
the postage will be debited to his account.
·
With each dispatch, a statement showing the
balance amount will be sent. The stamp collector is to replenish the balance.
·
If the balance available is less than the value of
a single order plus handling charges, the account become inoperative.
·
If the account is inoperative for 3 months, the
account will be closed and the amount will be sent by MO after deducting the commission.
43. Indian Postal Orders
·
It is a simple way of remitting small sum of money
by post.
·
The IPOs are available in 8 denominations. Rs. 1,
2, 5, 7, 10, 20, 50 and 100.
·
Commission for IPOs. For Denomination 1 to 10- Rs.
1, For Dn 20-Rs. 2, Dn 50-Rs. 5, Dn 100-Rs.
10
·
For broken amounts, a maximum of 4 postage stamps
for a total value not exceeding Rs. 3 can be affixed on the IPO. The stamps
should be affixed in the space provided for this purpose.
·
The above is not applicable for IPO of den. 100.
·
The name of the payee and the office of payment
are to written on the IPO.
·
The postal order Is valid for 24 months from the
last date of the month of issue.
·
After 24 months but before 36 months, the IPOs can
be encashed on payment of second commission equal to the first commission. The
second commission will be paid by postage stamp tobe affixed on the backside of
the IPO.
·
After 36 months IPO will not be paid.
·
Crossed IPO can be paid only through POSB account.
·
It can be encashed in any PO.
·
e-ipo facility is available for RTI act.
(i)
eIPOs can be purchased in
the denominations of Rs. 10/-, Rs. 20/-, Rs. 50/- & Rs. 100/- for all
purposes like fee submission for seeking information under RTI Act, 2005, fee
payment to educational institutions, fee submitted Court, online registration for Cable Operators etc.
The following denomination
of IPOs is available at FPO only for defense
personnel.
|
Den. |
Commission |
|
2000 |
30 |
|
3000 |
30 |
|
5000 |
50 |
|
10000 |
60 |
|
15000 |
80 |
|
20000 |
90 |