Department of Posts Releases Updated NSS Claim Settlement Checklist
Check List for Settlement of National Savings Scheme Claims Updated
The Department of Posts has released an updated Check List for Settlement of National Savings Scheme Claims, revised as on 31/01/2026. The updated checklist is intended to guide post offices and officials in processing claim settlement cases related to various National Savings Schemes smoothly and accurately.
Download NSS Claim Settlement Checklist
The revised instructions are expected to help ensure uniformity in claim verification, reduce delays in settlement, and improve customer service in post office savings operations. The checklist will be useful for dealing with claims relating to savings certificates, savings accounts, and other small savings schemes handled under POSB operations.
Officials handling POSB and SBCO work are advised to carefully go through the updated checklist and follow the prescribed procedures while processing claim cases. Proper scrutiny of documents and adherence to the latest guidelines will help avoid procedural errors and ensure timely settlement of claims.
The update has been published through the SAPOST platform for the information of postal employees and stakeholders.