AIAIASP Karnataka Urges Early Implementation of Directorate’s Instructions to Strengthen Sub Divisional Offices
The All India Association of Inspectors and Assistant Superintendents of Posts (AIAIASP), Karnataka Circle, has submitted a representation to the Chief Postmaster General, Karnataka Circle, requesting the early implementation of the Directorate's instructions issued on 19 November 2025 for strengthening Sub Divisional Offices under the Rural SO & BO Transformation Cell.
The representation, signed by Sri P. Chidananda (Circle President), Sri Sreenivas M. J. (Circle Secretary), and Sri Punith Kumar R. (Circle Treasurer), highlights the critical role played by Sub Divisional Offices in field administration and emphasizes the need to implement the Directorate's vision in both letter and spirit.
Directorate's Vision for Strengthening Field Administration
The representation refers to the Directorate's letter F. No. 10-31/2020-DARPAN dated 19.11.2025, issued by the CCS & Rural Business Division, which envisages strengthening the Rural SO & BO Transformation Cell from the Circle level down to the Sub Divisional level.
According to the Directorate's instructions, every Sub Divisional Office is proposed to be strengthened through the attachment of:
One Marketing Executive.
One Postal Assistant.
Existing Mail Overseer(s) with revised roles focusing on business development and rural transformation.
The representation notes that these measures were intended to improve rural postal operations, enhance business outreach, and support revenue generation.
Concern Over Delay in Implementation
The Association states that despite the passage of several months since the issuance of the Directorate's instructions, the proposed strengthening measures have reportedly not been implemented in Karnataka Circle.
According to the representation, most Sub Divisional Offices continue to function with only a Mail Overseer and supporting staff, without the proposed Marketing Executive and Postal Assistant. As a result, many administrative, technical, clerical, supervisory, and business-related responsibilities continue to be handled by the Sub Divisional Head with limited institutional support.
Highlighting the Role of Sub Divisional Heads
The Association emphasizes that the Inspector Posts and Assistant Superintendent of Posts cadre forms the backbone of field administration in the Department of Posts.
The representation describes the Sub Divisional Head as performing multiple roles, including:
Field administrator.
Supervisor and mentor.
Business development officer.
Trainer and coordinator.
Disciplinary authority.
Grievance redressal officer.
Technology implementation facilitator.
Customer service and outreach coordinator.
It further points out that while responsibilities have steadily increased with the Department's modernization initiatives, the supporting office infrastructure and ministerial assistance available at the Sub Divisional level have not kept pace.
Key Requests Made
The Association has requested the Chief Postmaster General to:
Implement the Directorate's instructions dated 19.11.2025 across Karnataka Circle without further delay.
Attach one Marketing Executive and one Postal Assistant to every Sub Divisional Office as envisaged by the Directorate.
Review the existing Mail Overseer system and implement the proposed changes relating to their role, nomenclature, and selection process.
Strengthen Sub Divisional Offices with adequate ministerial and supporting staff to enable officers to focus on inspections, field administration, mentoring, and business development.
Provide essential office infrastructure and logistical support commensurate with the responsibilities entrusted to Sub Divisional Offices.
Focus on Business Growth and Service Delivery
According to the representation, strengthening Sub Divisional Offices is not merely a cadre-related issue but a strategic administrative requirement that would contribute to improved operational efficiency, enhanced rural postal services, better customer satisfaction, and increased business development.
The Association has expressed confidence that timely implementation of the Directorate's instructions would significantly strengthen field administration and support the Department of Posts' ongoing modernization and rural transformation initiatives.
Note: This article is based on the representation submitted by the All India Association of Inspectors and Assistant Superintendents of Posts (AIAIASP), Karnataka Circle. The Department of Posts has not issued any official response or decision regarding the requests mentioned in the representation.