Department of Posts Seeks Workload-Based Assessment of PA and SA Strength

The Department of Posts has issued a priority communication to all Postal Circles seeking detailed information regarding the existing working strength and actual requirement of Postal Assistants (PAs) and Sorting Assistants (SAs) across various postal establishments. The initiative aims to assess manpower requirements based on actual workload and operational needs.

Download Workload-Based Assessment of PA and SA Strength in PDF

According to the communication issued by the Personnel Division on 12 June 2026, all Circles have been instructed to provide office-wise data on the current working strength of Postal Assistants in Head Post Offices, Sub Post Offices, and Divisional Offices. Similar information has also been sought for Sorting Assistants working in Mail Offices, HROs, SROs, and Divisional Offices. The requirement is to indicate not only the existing strength but also the actual staff needed based on the workload handled by each office.

The Department has clarified that this exercise is independent of the sanctioned strength of posts and is intended solely to evaluate staffing requirements on functional and workload considerations. This approach is expected to provide a realistic picture of manpower deployment across postal units.

To facilitate data collection, an Excel-based format has been shared with all Heads of Circles. The Department has directed that only information relating to Postal Assistants and Sorting Assistants should be entered, while data concerning LSG and HSG officials should not be included. Circles have also been advised not to alter the prescribed format and to update information only in their designated sections.

The move reflects the Department's efforts to ensure optimal utilization of human resources and to identify offices where additional manpower may be required to meet operational demands. The collected information is expected to assist in future workforce planning and policy decisions aimed at enhancing the efficiency of postal services across the country.

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