Restoring Pending Shifts in APT 2.0: A Complete Recovery Procedure
To ensure the accuracy of postal transactions and smooth functioning of APT 2.0, detailed instructions have been issued for offices where the Shift End process was not completed in the Booking Solution. The procedure is designed to recover pending shifts, reconcile accounts, and maintain continuity in daily operations.
The process begins with the Supervisor logging into APT 2.0 and opening the Treasury Card. Upon login, the system automatically prompts for Day Begin of the current working day and identifies the pending Day End of the previous day. After confirming the prompt and completing the pending Day End, the system automatically initiates the Day Begin process for the new date.
Subsequently, the Booking Solution Card must be opened and the pending counter shifts reviewed through the “View Counter Status” option. Supervisors are required to submit and verify all pending shifts before proceeding with account generation.
The generated account should then be carefully examined to ensure that all transaction figures have been correctly captured. In cases where cash remains pending for transfer, the amount must be transferred to the Treasury using the designated option available within the system. Once the transfer is completed, the account should be regenerated and verified to confirm that no discrepancies exist.
After successful verification, the Forcible Shift End option should be used to close the pending shifts. The Booking Solution must then be refreshed, and fresh counter allocation should be performed for the current date according to standard operating procedures. However, Class ‘C’ offices are exempted from the counter allocation requirement.
Finally, officials should verify the Daily Transaction Report (DTR). All transactions relating to the forcefully closed shifts will automatically be reflected in the DTR of the current working day, ensuring proper accounting and reconciliation.
These instructions are intended to help offices restore normal operations, avoid accounting mismatches, and ensure that all transactions are accurately recorded in the system.