India Post Revises Induction Training Rules for Newly Appointed Employees
India Post Issues Revised Induction Training Guidelines for Newly Appointed Staff
The Department of Posts has issued important guidelines regarding institutional and induction training for newly recruited and promoted officials across various cadres. The order, issued by the Ministry of Communications on 19 October 2020, aims to speed up appointments and streamline the joining process in the Department.
Download Training Rules for Newly Appointed Employees
According to the new instructions, candidates selected through direct recruitment, departmental examinations, or promotion processes will now be allowed to join immediately after completion of pre-appointment formalities, without waiting for institutional induction training. This applies to posts such as:
Postal Assistant (PA)
Sorting Assistant (SA)
Inspector Posts
Postman
Mail Guard
Multi Tasking Staff (MTS)
Stenographers
The order also covers Gramin Dak Sevaks (GDS) selected for appointment to departmental posts through competitive examination or seniority.
Training to Continue After Appointment
The Department clarified that although employees can join immediately, institutional induction training remains compulsory. Circles have been instructed to ensure that officials are sent for formal training within one year of joining.
Until completion of formal training, newly appointed officials:
Should not be posted in sensitive positions
Should not independently manage counters
May work under supervision in non-sensitive roles
Can receive in-house training at Circle level depending on available resources
The Department also stated that in-house training cannot replace formal training conducted by Postal Training Centres (PTCs).
Detailed Circle-Level Training Programme Introduced
An annexure attached with the order provides detailed circle-level induction training modules for different cadres.
Training for Postman
The training programme includes:
Overview of Department of Posts
CSI and DARPAN systems
IPPB operations
Delivery procedures
Beat familiarisation
Postal products and services
Soft skills and communication
AEPS and PM App training
A one-week classroom session followed by practical hands-on training has been prescribed.
Training for Mail Guard / Mailman
The Mail Guard training focuses on:
Mail arrangements and RMS setup
Bag handling procedures
Sorting patterns
Crisis handling
CSI mail operations
Postal manuals and office procedures
Hands-on training in CSI and basic computer applications is also included.
Training for Multi Tasking Staff (MTS)
The MTS programme covers:
Department overview
IT modernisation
DPMS and DARPAN
IPPB procedures
Dak receipt and dispatch
Marketing of postal products
Computer basics and typing
Training also includes demonstrations of PM App and AEPS systems.
Training for Postal Assistant / Sorting Assistant
The Postal Assistant and Sorting Assistant induction includes:
CSI, CBS and McCamish operations
POSB internet banking
Office procedures and file management
Marketing concepts
Operational KPI monitoring
CCS (CCA) Rules
Handling court and disciplinary cases
Hands-on practical training in CSI, IPPB, DARPAN and Core Banking systems has also been included.
Training for Inspector Posts
The Inspector Posts training programme includes:
Investigation and inquiry procedures
Recruitment rules
Inspection of post offices
Establishment and procurement rules
Insurance and savings bank product marketing
Office administration
Court case handling
Inspectors will also undergo practical exposure in post offices along with CSI and banking solution training.
Objective of the New Guidelines
The Department stated that the main objective behind the revised system is to reduce delays in appointment, motivate selected candidates to join quickly, and ensure smoother manpower management across postal circles. The move is expected to help the Department fill vacancies faster while continuing skill development through structured induction programmes.