DOP Annual Report 2024-25 | Download DOP Annual Report 2024-25 in PDF
India Post Annual Report 2024-25
Download DOP Annual Report 2024-25 in PDF
Table of Contents
A. Department of Posts: An Overview
- Introduction
- About the Department
B. Postal Network
C. Financial Services
- Post Office Savings Bank (POSB)
- Postal Life Insurance (PLI) & Rural Postal Life Insurance (RPLI)
- India Post Payments Bank (IPPB)
D. Logistics and Supply Chain
- Mail Services
- Parcel Services
- International Mail Services
- Business Development Products
E. Citizen-Centric Services
- Post Office Passport Seva Kendras
- India Post Passenger Reservation System (IP-PRS)
- Retail Post
- Physical Verification of PMEGP Units
- KYC Documents Verification/Collection
- NEPGEGP
- e-Products and Services
- Post Office-Common Service Centre (PO-CSC)
F. Philately
G. Financial Management
H. Mission Karmayogi and Training Infrastructure
I. Mission Recruitment
J. Women Empowerment
K. Vigilance Administration & Anti-Money Laundering (AML)
L. Customer Satisfaction
M. International Relations
N. Official Language
O. Development of North Eastern Region and Sikkim
P. Estates Management
Q. IT Modernization 2.0
R. Human Resource Management
S. Staff Welfare
T. Sports and Cultural Activities
U. Legal Matters
V. Internal Audit Mechanism
W. Awareness and Outreach
X. Miscellaneous Statistical Tables
Brief Overview
The India Post Annual Report 2024-25 highlights the extensive transformation of the postal network, financial services, logistics, and citizen-centric initiatives undertaken during the year. With its commitment to modernizing traditional postal services, India Post has strengthened its presence in digital banking, financial inclusion, and e-governance. This report provides insights into key developments such as the expansion of the Post Office Savings Bank, Postal Life Insurance, and India Post Payments Bank. Additionally, it covers innovations in logistics, IT modernization, international partnerships, and strategic initiatives like Mission Karmayogi and Mission Recruitment. The report also emphasizes customer satisfaction, employee welfare, women empowerment, and vigilance measures, reflecting India Post’s role in national development and public service excellence.
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