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Comprehensive Guide to Single Handed Post Office (PO) Work | SPM Work Comprehensive Guide in PDF

Download Comprehensive Guide to Single Handed Post Office in PDF

India Post IT Modernization Project aims at transforming the DoP into a “Technology Enabled, Self Reliant Market Leader”. This translates into 5 initiatives covering increased market share and revenues, new products and services, improved service delivery, motivated workforce and rural development. The primary focus of this program is to improve and automate postal services through re-engineering and creation of efficient operations and systems. This “COMPREHENSIVE GUIDE TO SINGLE HANDED POST OFFICE WORK” is aimed at smooth implementation/ functioning of CSI/ CBS/ CIS modules in Single Handed Delivery Post Offices for providing best in-class service to the customers. In this context this guide is published by the Andhra Pradesh Circle Office. 

 I hope that this “COMPREHENSIVE GUIDE TO SINGLE HANDED POST OFFICE WORK” will be definitely useful as a ready-reckoner not only to staff of Andhra Pradesh Postal Circle but also to other Circles. I would like to congratulate all the Officers/ Officials involved in bringing out this edition especially Shri Chebolu Siva Kabeer, SPM, Komarole SO, Nandyal Division for his valuable inputs. I would also like to congratulate Shri V.Aravind Kumar and Shri Ch.Siva Rama Krishna, the team members of recently formed Technology Resource Cell (TRC), Circle office, Andhra Pradesh Circle in bringing out the best in this guide. Any suggestions/ omissions may please be brought to the notice of this office over mail id cpmg_apr@indiapost.gov.in. 

India Post IT Modernisation Project 2012 had taken different Spheres since it’s’ inception. Network Integration, Finacle, McCamish, Core system Integration and DARPAN projects have been implemented gradually from 2012 to till date right from Head post office to branch office level which had brought in dynamic change in work environment especially the manual work which is there for decades. Change management is the key. As technologies evolve, people will have to up skill, adapt and stay relevant. 

The way forward is self learning. Any new technology or development leads to an evolution of human skills. As technologies change, old skills become redundant and the people who cannot update their skill will face concerns with their own career path. To overcome this, change management is the key. Hence the need for this comprehensive guide is necessitated to ease the work culture and to ensure systematic functioning at Single handed Delivery post office. The Comprehensive guide to single handed Post Office work is prepared keeping in mind the difficulties of Single hand Sub postmasters in Sub post office. This guide will provide valuable inputs from Day begin to Day End in a Post office. 

 I believe this guide will be very useful to each and every official who is working in single hand delivery sub post office. We are thankful to our respected Shri K. Balasubramanian garu, Chief Postmaster General, Andhra Pradesh Circle for guiding the team members in compilation of this guide. I congratulate the efforts of Shri Chebolu Siva Kabeer, SPM, Komarole SO, Nandyal Division for its’ effective compilation. It is also pertinent to appreciate the contribution of Shri V.Aravind Kumar and Shri Ch.Siva Rama Krishna, the team members of recently formed Technology Resource Cell(TRC), Circle office, Andhra Pradesh Circle in bringing out this guide with brevity

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