Processing of NPS subscriber modification requests by CRA Instead of POP: New Guidelines 2023 issued
CRA (NSDL/Protean) has informed that As per their discussions with PFRDA, It has informed that Subscriber details Modification requests pertaining to Name, Date of Birth, Mobile Number and email ID will be executed by CRA w.e.f. July 15,2023 instead of POP (India Post). processing of subscriber modification requests by CRA.
Details of three fields – Name, DOB, DOR – will be updated by CRA. Option to modify these details by POP has been disabled.
Ø Contact
details -Email ID and Mobile Number - can be modified by POP. However, if
required such requests (Mobile, email ID) can be modified through CRA as well.
Ø Process for
submission of requests to CRA:
ü Requests to
be submitted to CRA on the email ID xxx@proteantech.in
ü Subscriber
request needs to be duly verified and authorized by the POP
ü Requests to
be forwarded from the POPs office (centralized)
ü Email to be sent from POP’s Compliance Officer’s email ID.
§ Else, the
compliance officer may nominate any official
or specify an email ID from which such requests will be submitted to CRA.
In order to process the requests without time lag, request you to update the compliance officer/Nodal officer’s details in the CRA system.
Details of documents
required for the updation of details is mentioned below:
|
Sl No |
NPS Modification Request |
Documents Required |
|
|
Subscriber Name |
Completely filled S2 form Signed by subscriber and attested by POP with relevant document from competent authority such as Name change Certificate, Marriage Certificate etc. |
|
|
Date of Birth |
Completely filled S2 form Signed by subscriber and attested by POP with relevant Identity Proof such as PAN Card, Aadhaar Card, etc. |
|
|
Date of Retirement |
Email from POP specifying DOR Update (POP to exercise the due diligence for obtaining the correct DOR from the corporate) |
|
|
Mobile Number & Email ID |
Completely filled S2 form signed by subscriber and attested by POP. |
In case of any further
assistance, you may write an email to us on XXX@proteantech.in
Warm Regards,
Protean eGov
Technologies Limited
