IP (Inspector Posts) Induction Training Guide | Training material for IP Induction By Postal Training Centre Saharanpur – 247002 - Postalstudy | Post Office Blog | Materials for | Exams

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IP (Inspector Posts) Induction Training Guide | Training material for IP Induction By Postal Training Centre Saharanpur – 247002


1. Operational Network and History in RMS 01 

2. Working in Post Offices 42 

3. Savings Scheme 57 

4. Accounting in Post Offices 68 

5. Finance & Accounts 71 

6. Citizen Charter 71 

7. Aadhar Enrolment 72 

8. ePost Office 73 

9. Digital Transactions 74 

10. International Mails 76 

11. Postal Stores Depot 78 

12. Circle Stamps Depot 81 

13. Accounting Network of Post Offices 82 

14. Claim Settlement 85 

15. Philately... The King of Hobbies 89 

16. CCS (CCA) Rules 93 

17. CCS (Conduct) Rules 105 

18. Constitutional Provisions 112 

19. FR & SR 114 

20. Leave Rules 122 

21. Advances 126 

22. Welfare 128 

23. Central Administrative Tribunal 134 

24. Gramin Dak Sevak (Conduct & Engagement) Rules 139 

25. Disciplinary Proceedings 168 

26. Consumer Protection Act, 2019 198 

27. Gender Sensitization 202 

28. Right to Information Act, 2005 204 

29. Annual Performance Assessment Report 220 

30. Pension Rules 232 

31. Public Procurement 239 

32. Change Management 243 

33. Communication Skills 247 

34. Stress Management 259 

35. Creative Thinking 261 

36. Decision Making 263 

37. Problem Solving 265 

38. Customer care 267 

39. Business Etiquette 269 

40. Interpersonal Skills 285 

41. Leadership 289 

42. O&M (Organisation & Methods) 305 

43. Record Management & Preservation of Records 309 

44. Building 312 

45. Role of Inspector Posts 316 

46. Role of Inspector RMS 324

47. Establishment Branch 328 

48. Establishment Review 329 

49. Vigilance 332 

50. Investigation 333 

51. Inspection 336 

52. Market Research 338 

53. Business Plan 351 

54. Customer Relationship Management (CRM) 354 

55. Financial Analysis 358 

56. Data Collection & Sampling Techniques 365 

57. New Services 374 

58. Revenue leakage – preventive measures 392 

59. Customer care and Grievance Handling 398 

60. Basics of Investigation/ Inspection in a computerized office 400 

61. Inspection of Post office in CSI/CBS Environment 403 

62. Role of Manager Speed Post 420 

63. Technology Management 424 

64. India Post Projects 43




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