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Facility Profiling and DWS integration developed in SAP System for performing day-to-day operational work in Parcel Hubs (L1/L2) equipped with Dimensional Weighing System (DWS)

File No. 9-09/2021-PD

Government of India 

Ministry of Communications 

Department of Posts

Parcel Directorate


Dated 11ᵗʰ April, 2022

Sub: Provision of Facility Profiling and DWS (Dimensional Weighment System) integration-reg.


This is regarding the functionality of “Facility Profiling” and “DWS integration” developed in SAP System for performing day-to-day operational work in Parcel Hubs (L1/L2) equipped with Dimensional Weighing System (DWS).


2.   In the present CSI environment, there is no provision to configure user defined Sort Programme (Facility master/Pincode mapping) to perform operational work of mail offices as per the operational requirement or available infrastructure. Operational process flow as defined under the PNOP is also being done manually. Data flow between DWS and SAP IPVS is also not seamlessly.


3.   Functionalities have now been developed in the system whereas the Office as well as operational SET specific facility profiling can be done and integration of DWS with SAP IPVS has been also been done where system will assist the operator in doing the sorting work as well as the higher weight (Volumetric or Gross) of parcels will be taken into account for billing.


4.  The purpose of “Facility Profiling” and “DWS Integration” functionalities are as under:


(i)  System will have the ability to split a Mail office into the Workstation (Package Trolley) and Bins (Bag stand/sorting case) where mapping of destination offices can be done.

    (ii)  The system will be able to assist the operators/sorting Assistant in undertaking primary and secondary sorting operations. Primary Sorting of the parcels will be done by the DWS Conveyor system whereas at secondary station, system will display the destination of the parcels.

    (iii)  Revised Bag Closing logic is available where operator will scan the parcels for all the destination in a common window and then close the bags for destinations with its bag label.

    (iv)  Dimensional parameters of parcels (booked by bulk customers) will be captured and revised postage will be calculated if any to be done.


4.   In order to assist/sensitize the operational staff as well as the administrative staff (Set Incharge/Manager/IRM/ASRM/SPO) about this functionality of “Facility Profiling” and “DWS Integration”, a user manual has been prepared and attached as Annexure for reference and to circulate it among the operative staff.


5.  Further, it is also requested that instructions may be issued to all Incharge/ Supervisor of the operative offices to use these two functionalities so that the efficiency of operative staff can improve and human errors while sorting can also be reduced.



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