Procedure to Rectify Double Entry Issue in BO CBS Data in Dream App
Instructions Issued for Double Entry Issue in BO CBS Data
It has been reported that the CBS data of several Branch Offices under Odisha Circle is showing duplicate or double entries for the previous day’s transactions. To address the issue and ensure smooth completion of Branch Office accounting activities, specific operational instructions have been shared for Branch Offices and Account Offices.
The following procedure has been advised to handle the double entry issue in BO CBS data.
Steps to be Followed by Branch Offices
1. Perform Wallet Adjustment
Branch Offices should first carry out the necessary wallet adjustment based on the actual receipt and payment figures available at the office.
This step is essential to ensure that the physical cash balance matches the actual transaction position.
2. Complete Counter Closing and Day-End
After wallet adjustment, the Branch Office should:
Proceed with counter closing
Complete the regular day-end process
The normal day-end activities should not be stopped due to the duplicate entry issue.
Steps to be Taken After Day-End Completion
3. Request Account Office to Delete Incorrect Entry
Once the day-end process is completed, the concerned Branch Office should request the Account Office to delete the incorrect or duplicate entry that was reflected from the Branch Office transactions.
This correction should be done carefully to avoid reconciliation discrepancies.
4. Enter Mismatch with Correct Amount
After deletion of the incorrect entry by the Account Office, the Branch Office should:
Record a mismatch entry with the actual and correct amount
This will help ensure proper reconciliation of the concerned Account Head and maintain accurate CBS records.
Important Advisory
All concerned Branch Offices and Account Offices under Odisha Circle are advised to follow the above process carefully until the issue relating to double entries in BO CBS data is resolved completely.
The procedure is intended to maintain accounting accuracy and avoid interruption in day-end operations and reconciliation activities.