BO Income Enhancement Plan 2022-23: Targets for Single, Double & Triple Handed Branch Post Offices Explained
BO Income Enhancement Plan 2022-23: Targets for Single, Double & Triple Handed Branch Offices Explained
📢 India Post BO Income Enhancement Plan – Key Update
The Department of Posts has issued important guidelines regarding the BO (Branch Post Office) Income Enhancement Plan for FY 2022-23. The initiative aims to increase revenue contribution from Branch Offices (BOs) by setting clear service targets and expected income benchmarks.
The instructions were issued by the Director General Postal Services to improve operational efficiency and financial performance across all BOs.
Download BO Income Enhancement Plan 2022-23 in PDF
🎯 Objective of the Plan
Provide a roadmap for BPMs (Branch Postmasters)
Increase revenue from POSB, PLI, RPLI, and postal services
Ensure better utilization of BO network
Promote citizen-centric services
👉 The plan targets activating 83% of the postal network for improved service delivery.
📊 Revenue Sharing Model
70% revenue attributed to BOs from:
POSB services
PLI / RPLI
MO (Money Orders)
BD & CSC services
IPPB services
30% commission considered from:
Registered & Speed Post delivery
Money Order payments
📑 Targets Based on Type of Branch Office
🟢 1. Single-Handed BO (Annexure I)
Estimated Annual Expenditure: ₹2,70,000
Expected Revenue: ₹2,71,067
Key Targets:
1250 POSB accounts
600 pension transactions
240 registered articles booking
120 speed post bookings
PLI & RPLI premium collection
👉 Focus: Basic service expansion and account activation
🟡 2. Double-Handed BO (Annexure II)
Estimated Annual Expenditure: ₹3,30,000
Expected Revenue: ₹3,46,211
Key Targets:
1500 POSB accounts
1200 transactions (pension/wage accounts)
600 registered articles
300 speed post bookings
Higher insurance & premium collection
👉 Focus: Increased transaction volume and service diversification
🔵 3. Triple-Handed BO & Above (Annexure III)
Estimated Annual Expenditure: ₹4,50,000
Expected Revenue: ₹4,48,247
Key Targets:
1900 POSB accounts
1800 transactions
720 registered articles
360 speed post bookings
Large-scale PLI/RPLI premium collection
👉 Focus: Maximum service utilization and revenue generation
🧩 Key Services Covered
POSB Accounts (Savings Bank)
Social Security Pension Accounts
Wage Seeker Accounts
Saving Certificates
Registered & Speed Post Services
Money Orders (Issue & Payment)
PMSBY / PMJJBY / APY Schemes
PLI / RPLI Premium Collection
CSC & IPPB Services
⚠️ Important Instructions
BPMs must convert silent accounts into active accounts
Monthly monitoring by Divisional Heads
Use CEPT/MIS data for performance tracking
Submit reports regularly to higher authorities
📊 Why This Plan is Important?
This initiative ensures:
📈 Increased revenue for Branch Offices
🏦 Better financial sustainability
👥 Improved public service delivery
📡 Expansion of digital & financial inclusion
📌 Conclusion
The BO Income Enhancement Plan is a strategic step by India Post to strengthen its grassroots network. By setting clear targets and monitoring performance, the department aims to improve both service quality and revenue generation.
BPMs play a crucial role in achieving these targets and ensuring better outreach of postal and financial services.
🔎 Keywords
BO Income Enhancement Plan, India Post BPM Targets, Branch Office Revenue 2022-23, POSB Targets India Post, PLI RPLI Revenue Plan, India Post Guidelines BPM
📢 Share This Update
Share this article with BPMs and postal staff to spread awareness about revenue targets and performance improvement.